Shipping policy

Athlyft Shipping Policy

At Athlyft, we strive to deliver your new fits as quickly and efficiently as possible!

Below is our shipping policy for all orders within the UK, Ireland & Australia.

2. Processing Time

  • All orders are processed within 1–2 business days from the time the order is placed.
  • Orders are processed Monday to Friday, excluding public holidays. Orders placed on weekends or public holidays will be processed on the next business day.

3. Shipping Methods and Delivery Times

We offer the following shipping options:

  • Standard Shipping (3-5 business days for UK)
  • Express Shipping (1-2 business days for UK)
  • Standard Shipping (5-8 business days for Ireland)
  • Standard Shipping (8-10 business days for Australia)

Shipping costs will be calculated and displayed at checkout based on your order size and the shipping option you choose.

Please note, delivery times are estimates and can vary based on your location, courier delays, or high-demand periods. We cannot guarantee exact delivery dates and/or customs delays.

4. Order Tracking

Once your order has been shipped, you will receive an email with tracking information, allowing you to follow the status of your delivery. You can use this tracking number to check the estimated delivery date and track your order's progress.

6. Lost or Missing Packages

Once your order has been dispatched, Athlyft is not responsible for any delays or lost packages caused by the courier. If you believe your package is lost, please contact the courier service directly using the tracking number we provide. If you're still unable to resolve the issue, contact our customer service team at support@athlyft.co.uk, and we will assist you to the best of our ability.

7. Shipping Restrictions

  • We currently only ship within the UK, Ireland and Australia. 
  • We cannot deliver to PO Box addresses.

8. Delivery Issues

If there are any issues with your delivery, including damaged or missing items, please contact us immediately at support@athlyft.co.uk so we can assist you with a resolution.

9. Change of Shipping Address

Please double-check your shipping address before finalising your order. If you need to change your shipping address after placing an order, contact us immediately at support@athlyft.co.uk. We will do our best to accommodate any changes, but we cannot guarantee updates if the order has already been shipped.

10. Contact Us

If you have any questions or concerns regarding shipping, please don’t hesitate to contact us:

  • Email: support@athlyft.co.uk

We’re here to help ensure your order arrives on time!